Free shipping and 90 days returns on all UK, EU and USA hat orders

Your cart

Your cart is empty

UK Returns and Exchanges

We know that finding the right Panama Hat is difficult and getting that perfect fit is important.  So we are committed to being flexible when it comes to returns and exchanges.  If you are not happy with your purchase for any reason, you can return it (within 90 days of receipt) for an exchange or full refund. 


To print a free returns label, please visit our Royal Mail returns page:


Please include a note with the order number (starts with BS) and if you want a refund or exchange, including the size.

We have separate returns addresses in the EU and USA, so contact us if you would like to return from there.


If you have any general questions or concerns about our Panama Hats or the service we have provided, please get in touch on or 0117 955 9440.