UK Returns and Exchanges
We know that finding the right Panama Hat is difficult and getting that perfect fit is important. So we are committed to being flexible when it comes to returns and exchanges. If you are not happy with your purchase for any reason, you can return it (within 90 days of receipt) for an exchange or full refund.
To print a free returns label, please visit our Royal Mail returns page: https://www.royalmail.com/track-my-return/create/3226
Please include a note with the order number (starts with BS) and if you want a refund or exchange, including the size.
If you have any general questions or concerns about our Panama Hats or the service we have provided, please get in touch on firstname.lastname@example.org or 0117 955 9440.